FAQS | Ingredients, Shipping & Delivery | Pearl Beauty

Shipping, Returns & Payments.

Will your blushes be available + ship internationally? Will your blushes be available + ship internationally?

Yes! We ship internationally and you can find more info on where we ship to here.

When will I receive my order? When will I receive my order?

Our orders process and ship within 1-3 days from our warehouse in Northern Ireland. Once your order has shipped, you will receive your tracking # information via email.

Will I have to pay duties on my order? Will I have to pay duties on my order?

Orders outside of the U.K may be required to pay taxes and duties upon delivery. For more information, please contact your local customs before placing an order.

What is the shipping cost for U.S. and other international orders? What is the shipping cost for U.S. and other international orders?

Our shipping fee outside of UK & Ireland is £10.95. Find out more info on our shipping rates here.

What is your return policy? What is your return policy?

If you are not satisfied with your order, please email us info@pearlbeautycosmetics.com. Find out more info on our returns policy here.

What forms of payment do you accept? What forms of payment do you accept?

We accept all major credit cards, PayPal, Apple Pay & Google Pay.

I have received a customs request coming from Lynas Food Service, is this my Pearl Order? I have received a customs request coming from Lynas Food Service, is this my Pearl Order?

Yes, we outsource our fulfillment to Lynas Food Service which is why the order will be addressed from them.

Product

Will your blushes be sold in store? Will your blushes be sold in store?

As for right now, we are online only.

What skin types are your Multi Purpose Lip & Face Sticks suited for? What skin types are your Multi Purpose Lip & Face Sticks suited for?

We curate our products with all skin types in mind!

How can I learn more about your products? How can I learn more about your products?

Are your multipurpose beauty sticks gluten free? Are your multipurpose beauty sticks gluten free?

The ingredients DO NOT include any gluten or ingredients derived from oats, wheat, and other grains. However, the product is not viable for gluten analysis. For the phrase "gluten-free" to be viable, you need a document to prove this so we are not yet eligible for this!

There are small dots on my Pearl stick, what is this? There are small dots on my Pearl stick, what is this?

Due to the natural composition of the Multi Sticks, the oils, waxes and butters used to make them creamy are sensitive to temperature changes. Rapid heating and cooling can create a wax bloom and crystallisation. It's 100% safe to use and it will still perform as normal, if you use a clean wipe to remove and us as normal.

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