Shipping, Returns & Payments.
Yes! We ship internationally and you can find more info on where we ship to here.
Our orders process and ship within 1-3 days from our warehouse in Northern Ireland. Once your order has shipped, you will receive your tracking # information via email.
Orders outside of the U.K may be required to pay taxes and duties upon delivery. For more information, please contact your local customs before placing an order.
Our shipping fee outside of UK & Ireland is £10.95. Find out more info on our shipping rates here.
If you are not satisfied with your order, please email us email@example.com. Find out more info on our returns policy here.
We accept all major credit cards, PayPal, Apple Pay & Google Pay.
Yes, we outsource our fulfillment to Lynas Food Service which is why the order will be addressed from them.
As for right now, we are online only.
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We curate our products with all skin types in mind!
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The ingredients DO NOT include any gluten or ingredients derived from oats, wheat, and other grains. However, the product is not viable for gluten analysis. For the phrase "gluten-free" to be viable, you need a document to prove this so we are not yet eligible for this!
Due to the natural composition of the Multi Sticks, the oils, waxes and butters used to make them creamy are sensitive to temperature changes. Rapid heating and cooling can create a wax bloom and crystallisation. It's 100% safe to use and it will still perform as normal, if you use a clean wipe to remove and us as normal.